bd118 Privacy Policy

bd118 collects personal information from players and platform visitors in order to deliver a safe, personalised, and legally compliant online betting experience. The categories of data we collect are as follows:

Registration and Identity Data

When you create a bd118 account, we collect your full legal name, date of birth, email address, and the mobile number linked to your preferred payment method (bKash, Nagad, Rocket, or Upay). This information is necessary to verify your identity, enforce our 18+ age policy, and comply with Know Your Customer (KYC) obligations.

Financial Transaction Data

bd118 records details of all deposits and withdrawals processed through your account, including transaction amounts in BDT, timestamps, payment method type, and transaction reference numbers. We do not store full mobile wallet PINs, bank account passwords, or card CVV numbers. Payment data is tokenised at the point of processing.

Betting and Gaming Activity Data

We maintain a record of all bets placed, casino games played, stakes wagered, winnings received, and bonus offers claimed under your account. This data is used to calculate wagering requirements, investigate disputes, and detect patterns consistent with problem gambling so that we can offer timely responsible gaming interventions.

Technical and Device Data

When you access bd118, our servers automatically log your IP address, browser type and version, operating system, device type, session duration, pages visited, and approximate geographic location. This information is used for fraud prevention, security monitoring, and platform performance optimisation.

Communications Data

If you contact bd118 support via email, live chat, or any other channel, we retain records of the correspondence, including the content of messages and the date and time of contact. This data is used to resolve disputes, improve customer service, and maintain a record of support interactions.

bd118 processes personal data only for specific, legitimate purposes. We do not process data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we use your data are:

bd118 will never use your personal data to make fully automated decisions that produce significant legal effects on you without human review. Where automated systems flag an account for fraud or responsible gaming concerns, a member of the bd118 compliance team will review the case before any material action is taken.

bd118 does not sell your personal data to any third party. We share data only where it is strictly necessary to deliver the service, comply with a legal obligation, or protect the integrity of the platform. The categories of recipients with whom we may share your data are as follows:

• Payment Processors: We share transaction data with the payment service providers required to process your deposits and withdrawals — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and international card networks (Visa, Mastercard). Each provider processes data strictly in accordance with its own privacy policy and applicable financial regulation.
• Identity Verification Partners: Where KYC checks are required, we may share identity documents (NID, passport scans) with a contracted verification service provider. These providers are bound by strict data processing agreements and may not use your data for any purpose beyond the verification task.
• Game Content Providers: Live casino and slots products on bd118 are supplied by third-party providers including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, and Spribe. These providers receive anonymised session data necessary to deliver the game experience; they do not receive your full identity or financial data.
• Sports Data and Odds Providers: Live sports data feeds for cricket (BPL, T20 World Cup, IPL), football, ice hockey, and other markets are supplied by contracted data vendors. Only technical session identifiers are shared with these partners — no personal identity data.
• Law Enforcement and Regulatory Authorities: bd118 will disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies where required to do so by a valid legal obligation, court order, or regulatory request. We will notify the affected player of any such disclosure unless doing so is prohibited by law.
• Fraud Prevention Networks: In cases of confirmed fraud, money laundering, or match-fixing, bd118 may share relevant account data with industry fraud-prevention networks and other online betting operators for the purpose of protecting the broader industry from bad actors.

bd118 uses cookies and similar tracking technologies to operate the platform effectively, maintain session security, and understand how players interact with the site. A cookie is a small text file placed on your device by a website server. Cookies cannot execute code or transmit viruses; they are simply data identifiers.

The types of cookies used on bd118 are as follows:

bd118 does not use third-party advertising cookies or retargeting pixels. You will not see bd118 advertisements follow you around other websites as a result of cookies placed on bd118.vip.

You can control cookie behaviour through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in and using the platform. Disabling functional or analytics cookies will not affect your ability to place bets or access your account but may reduce the personalisation of your experience.

bd118 implements a layered security architecture to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security measures include, but are not limited to, the following:

• Transport Layer Security (TLS): All communications between your browser or app and bd118 servers are encrypted using TLS 1.2 or higher. The padlock icon visible in your browser address bar confirms that your connection to bd118.vip is encrypted.
• Password Hashing: Account passwords are never stored in plain text. They are processed using a one-way cryptographic hashing algorithm with per-user salting, meaning that even in the event of a data breach, raw passwords cannot be recovered.
• Payment Tokenisation: Mobile wallet references (bKash, Nagad, Rocket) and card details are tokenised at the point of entry. bd118 does not retain full payment credentials on its own servers.
• Access Controls: Access to player data within bd118's internal systems is restricted on a strict need-to-know basis. Staff with access to personal data are required to complete data protection training and are bound by confidentiality obligations.
• Intrusion Detection: bd118 operates automated intrusion detection and anomaly monitoring systems that alert the security team to unusual access patterns in real time.
• Regular Security Audits: bd118's platform and infrastructure undergo periodic security assessments to identify and remediate vulnerabilities before they can be exploited.

Despite these measures, no internet-based system can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, bd118 will notify affected players promptly via their registered email address and take immediate steps to contain and remediate the breach.

bd118 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, comply with applicable legal and regulatory retention obligations, and resolve any outstanding disputes or claims. The following retention periods apply:

When personal data reaches the end of its applicable retention period, bd118 will securely delete or anonymise it so that it can no longer be linked to an individual player. Anonymised, aggregated statistical data (with no individual identifiers) may be retained indefinitely for business analytics and platform development purposes.

bd118 respects your rights as a data subject. The following rights are available to all registered bd118 players with respect to the personal data we hold about them:

• Right of Access: You may request a copy of all personal data bd118 holds about you. We will provide this in a structured, readable format within 10 business days of receiving a verified request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For account-critical data (name, date of birth), correction requests may require supporting documentation.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected and where no overriding legal obligation requires its retention. Note that financial and KYC data is subject to mandatory retention periods as described in Section 6 and cannot be deleted on request during those periods.
• Right to Data Portability: You may request a copy of the personal data you have provided to bd118 in a machine-readable format (e.g., JSON or CSV) for the purpose of transferring it to another service.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you believe your individual rights and freedoms override those interests.
• Right to Withdraw Consent: Where bd118 processes your data on the basis of your consent (primarily for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

bd118 reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, platform features, or data processing practices. When material changes are made, bd118 will notify registered players via their registered email address at least 7 days before the updated policy takes effect.

The "Last updated" date at the top of this page will always reflect the date of the most recent revision. Players are encouraged to review this Privacy Policy periodically. Continued use of the bd118 platform following the effective date of a revised Privacy Policy constitutes acceptance of the updated terms.

For questions, concerns, or requests relating to this Privacy Policy or bd118's data handling practices, please contact our support team at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.

© 2026 bd118. All rights reserved. Privacy Policy Version 2.4 — Last revised 01 January 2026.